Effective Date: 23-06-2026
At Tade Collection, customer satisfaction is important to us. Please review our refund and return policy carefully.
Ready-to-wear products may be returned within 7 days of delivery if:
The item is unused and unworn
The item is in its original condition
Original tags and packaging are intact
Once approved, refunds will be processed within 7–14 business days.
Due to the personalized nature of bespoke clothing:
All bespoke orders are non-refundable.
Payments made for custom designs cannot be refunded once production has commenced.
Customers are responsible for providing accurate measurements.
Minor fitting adjustments may be offered at our discretion within a reasonable period after delivery.
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photographs and order details.
We will assess the issue and provide an appropriate resolution, which may include replacement, repair, store credit, or refund.
Shipping fees are non-refundable unless the return results from our error.
For return or refund requests:
Tade Collection
Email: admin@tade.ng
Phone: 0803 936 1942
